7-day money-back guarantee.

We want you to love Vocarax. If your first paid subscription isn't the right fit, you can request a full refund within 7 days of your initial charge. This page maintained by Vocarax explains when refunds apply and how to request one.

When a refund is the right call

• The service didn't work as described for your use case.
• You couldn't export, share, or generate cards after a good-faith attempt.
• You hit a persistent technical issue we weren't able to resolve.
• You were charged accidentally or twice.
• You simply changed your mind within the first 7 days.

Eligibility

• Request must be made within 7 days of the initial charge.
• Applies to first-time Creator or Pro subscriptions only.
• Applies to subscription plans (not one-off usage-based add-ons).

What's non-refundable

• Crypto payments once confirmed on-chain — blockchain transactions are irreversible.
• Renewals after the initial 7-day window.
• Requests made more than 7 days after the initial charge.
• Accounts terminated for breach of our Terms.

How to request a refund

1. Email support@vocarax.com from your account email.
2. Include your transaction ID and a brief reason (helps us fix the product).
3. We reply within 3 business days.
4. Approved card refunds land on your original payment method in 5–10 business days.

Chargebacks

Please reach out to us first — we'll almost always resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in account suspension while the dispute is investigated.

Cancel anytime

You can cancel a subscription at any time from your dashboard. Cancellation stops future renewals; the 7-day refund window still applies from the initial charge.