Your voice, your data.

This Privacy Policy explains what personal data Vocarax ("we", "us") collects when you use vocarax.com and the Vocarax app (the "Service"), how we use it, and the rights you have. It is maintained by Vocarax and is not a certification of compliance by any third party.

What we collect

• Account: email address and authentication provider (e.g. Google).
• Profile: display name, handle, avatar, and logo you upload.
• Your content: audio recordings, generated cards, and transcripts you create.
• Payment metadata: processor transaction IDs and plan status. We do not store card numbers; card payments (when available) are handled by our payment processor.
• Usage & diagnostics: log data such as IP address, browser/device, and error reports used to keep the service running.
• Cookies: a small number of strictly necessary cookies to keep you signed in. See our Cookie Policy.

How we use it

• Provide the service — store your recordings, generate cards, host shared links.
• Process subscription payments and renewals.
• Prevent abuse, spam, and fraud.
• Improve the product with aggregate, non-identifying usage analytics.
• Send transactional email (receipts, security notices). Marketing email only if you opt in.

Legal bases (EEA / UK)

We rely on contract (to deliver the service you signed up for), legitimate interest (to keep the service secure and improve it), and consent where required by law.

Subprocessors we share data with

We share limited data with vetted service providers only to run the Service:

• Cloud hosting and database provider (stores your account and content).
• Authentication provider (handles sign-in).
• Payment processors (card and crypto payments).
• Email delivery provider (transactional email).

This list is maintained by Vocarax and may change. We will update this page when it does.

Retention

• Account data is kept while your account is active.
• Recordings and generated cards are kept until you delete them or close your account.
• Payment records are retained as required by tax and accounting law.
• You can request account deletion at any time (see below).

Your rights

Depending on where you live, you may have the right to access, correct, delete, export, or restrict processing of your data, and to withdraw consent. Email support@vocarax.com and we'll respond within 30 days.

Children

Vocarax is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect data from children.

International transfers

Our providers may process data outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.

Security

We use industry-standard controls including encryption in transit, access controls, and audit logging. No online service can be guaranteed 100% secure — please use a strong, unique password.

Changes

We may update this policy from time to time. Material changes will be announced in-app or by email.

Contact

Questions or privacy requests: support@vocarax.com.